The Company is a worldwide manufacturer of roofing and insulation systems, with its European HQ based in Antwerp. Key Responsibilities: Follow Global IT Service Management processes (when published), including change, incident, problem, service level, knowledge, and request fulfillment management. Collaborate with IT staff, service providers, and end-users to maintain the company’s core infrastructure. Provide level 2 or 3 support for global core infrastructure issues within
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