Customer Service representative

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Description

Lonza Verviers is looking for a Customer Service Representative to provide a high level of service to generate customer satisfaction.

Key Tasks/Responsibilities
Orders: Check customer order into ERP system (SAP). Order confirmation to the customer. Printing of the preparation slip to be given to the warehouse. Follow-up on orders. Track backorders.
Customers queries: reply within a short timeframe, with the appropriate level


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