Taken en verantwoordelijkheden
Provide second- and third-line support for Azure & M365.
Analyse, prioritise and resolve incidents using ServiceNow.
Troubleshoot and support issues related to:
Azure AD, Intune, Exchange Online, Teams & SharePoint
Windows Server (migrations & updates)
Basic networking (VPN, firewall, switching)
Printing and data reporting issues Automate recurring tasks using PowerShell. Collaborate on projects (migrations, ITIL processes, security testing).
Profiel kandidaat
5+ years of IT support experience, including 2–3 years on L2/L3 level.
Strong knowledge of Azure & Microsoft 365.
Experience with Windows Server & Active Directory.
Familiar with ticketing tools (ServiceNow is a plus).
Fluent in English (Dutch or French is a plus).
Proactive, hands-on and solution-oriented mindset.
Organisatieprofiel
Are you an experienced IT support professional with strong expertise in Azure and Microsoft 365? Do you enjoy solving complex issues, taking ownership of tickets, and making a real impact in a modern cloud-first environment?
We are looking for an L2/L3 Support Engineer to strengthen an international IT team and ensure smooth operations across cloud and infrastructure services.
Geboden wordt
A challenging support role with strong focus on cloud technologies.
Variety: a mix of support and project involvement.
Competitive salary package with extra benefits.
Training and certification opportunities to boost your career.
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