Your new role As a Senior Support/ System Engineer, you will take on a broad and hands-on position combining System Engineering, Microsoft 365 administration and 1st, 2nd and 3rd line support. This is not a purely infrastructure-focused role. You enjoy being close to users and are willing to remain actively involved in support activities, including first-line support. Your responsibilities include: Providing 1st, 2nd and 3rd line IT support to users across Europe Troubleshooting hardware,
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Waterloo