IT Service Management Specialist

today
Atcon Global

Tasks and responsibilities

We are looking for an IT Service Management Specialist with strong ServiceNow expertise. Responsibilities. Initially, the role will be mainly operational and execution focused. Depending on how quickly the person develops and handles the core administrative workload, the scope could evolve. Think about process streamlining, automation, and the migration to the new ServiceNow instance. Focus areas: - ITIL domains: CI, Asset, and Configuration Management (CMDB) - Some involvement in Change

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