Tasks and responsibilities
VACANCY 1: Senior Dynamics 365 Customer Service / CE Functional Consultant Must-have experience Deep Dynamics 365 Customer Service expertise: Strong experience with Cases, Customer Service Workspace, Queues, Routing, Activities, Email Management, SLAs, Entitlements, Knowledge Management and Operational Visibility. Hands-on configuration experience Dataverse expertise Standard-first mindset International rollout experience Omnichannel customer service expertise: Experience with email, voice,
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