2nd line (Application) Support Engineer | Diegem

today
Computer Futures

Tasks and responsibilities

The global IT Applications Support team provides second-line support for mission-critical logistics applications. Disruptions can delay air and ground operations across international networks, so most supported systems are essential to smooth, time-sensitive movement. What they do Support on incidents, problems and change management User assistance for application functionality issues and knowledge Application technical error analyses and reporting EIM (Emergency Incident Management): Stand-by

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