Contracts IT - 1st Line Support

1 day ago
Contracts IT

Tasks and responsibilities

1st line support Hybrid Location: strasbourg, france Duration: 6 months + extensions urgent 6 month contract - role hiring now!! This is a *Strasbourg* based Hybrid role with an excellent immediate start within a Global Consulting Company that is working on Managing the incident life-cycle, including closure and verification. Nature of tasks Receiving calls and emails, first-line customer liaison: service desk agent, incident and request agent Recording incidents and requests in the Service

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