We are looking for a L1 IT Support Engineer to join a large-scale environment in Belgium. You will act as the first point of contact for IT-related issues, ensuring smooth operations and high-quality user support. Overview As an L1 Support Engineer, you will handle incoming incidents and service requests via phone, email, and ticketing systems. You ensure quick resolution or proper escalation while delivering an excellent user experience. Key Responsibilities Act as the first point of contact
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