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job dans zaventempour 'stefanini service desk agent'

Stefanini - Service Desk Agent

Stefanini
As a Service desk agent, your role will be to provide client specific product on software/Hardware requests. The Technician will handle customer calls and emails, troubleshoot, document and resolve IT related issues on scope based on solutions found in the knowledge base. The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. Job requirements Provide 1ST
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